Scaling one-on-one Communication Training for Healthcare Professionals
Medical communication training works best one-on-one, guided by a trained facilitator. But this is costly and difficult to scale. Clinical Avatar provides a psychologically safe environment where professionals practice difficult conversations with unlimited feedback informed by the literature.
Example applications:
- International medical graduates adapting to Australian communication contexts
- Doctors navigating complex discussions with patients about Palliative care
- Custom scenarios addressing your organisation's specific training needs
Clinical Avatar has developed a range of simulated patients and family members for health professionals to train their communication skills. The avatars also give useful feedback and suggestions to help clinicians improve their skills.
Meet some of the avatars who are waiting to talk to you
Mary
Mary has advanced lung disease. She's ready to talk to you about her Goals-of-Care.
End-of-life care discussions
Muhammad
Muhammad's wife has suffered profound cerebral hypoxia. He's here to talk to you about next steps, but you need to be cognisant of his strong Islamic faith.
Cultural sensitivity in critical care
Ethan
Ethan is being referred to Palliative Care. He will look on this as abandonment. You will need to use skilled communication to convince him that it's a good idea.
Palliative care referral
Elizabeth
Elizabeth is clinging to hope that her father might recover. Unfortunately this is unrealistic. She's ready to test out your skills as you try to explain the situation without destroying rapport.
Delivering difficult news
Mr Sharma
Mr Sharma has a reputation for his quick temper. He's very upset with you now and it's up to you to try to de-escalate him.
Conflict resolution
Timi
You have just observed Timi do a clinical assessment. It wasn't that good. Can you explain how he can do better without destroying his confidence?
Constructive feedback
Jade
Jade is a regular at the sexual health clinic. She's designed to help medical students take a sexual history.
Sexual health history
Chin
Chin has severe chest pain. He presents an easy challenge for students to obtain a history.
Clinical history taking
Jess
Jess is a young girl who identifies as aboriginal. She gives students an opportunity to ensure their communication aligns with culturally safe practice.
Cultural competency
Watch an interaction with one of the avatars
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See it in Action
Clinical Avatar is designed to provide a realistic interaction that enables trainees to refine their communication skills.
The avatars are programmed to provide meaningful personalised positive feedback from analysis of the discussion transcript that is designed to build confidence and drive improvement.
Though created for medical communication our avatars can be adapted to role play any situation.
Watch a discussion with James, a disruptive trainee
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